Shipping Policy
Last updated: 8/15/26
Thank you for shopping with WYN!
This Shipping Policy explains how we process and ship your orders.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive a follow-up email with tracking information once your order has shipped.
If we experience a high volume of orders, processing may be delayed by a few days. If there will be a significant delay, we will contact you via email.
Shipping Rates & Delivery Estimates
We are proud to offer flat-rate shipping to every order, worldwide. Delivery times are estimates only and are not guaranteed. They begin from the date of shipping, not the date of order, and may be affected by carrier delays, customs processing, weather, or other factors outside our control.
Order Tracking
Once your order ships, you’ll receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update after you receive this email.
International Orders & Customs
We ship to customers worldwide.
Please note:
• WYN is not responsible for any customs and import taxes, duties, or fees that may be applied to your order. These charges are the responsibility of the customer and vary by country.
• International orders may be subject to customs inspection, which can add to delivery time.
• We are not able to mark international orders as “gifts” or falsify their value on customs forms.
Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at wyn.dynasty@gmail.com we’ll do our best to correct it before the order ships, but we cannot guarantee changes once an order has been processed.
Lost, Stolen, or Damaged Packages
WYN is not liable for packages that are lost, stolen, or damaged after being marked as delivered by the carrier. If your tracking shows delivery but you have not received your package:
1. Check with neighbors or your building’s front desk/mailroom.
2. Contact the carrier directly with your tracking number.
3. Reach out to us at wyn.dynasty@gmail.com and we’ll help you file a claim.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us at wyn.dynasty@gmail.com as soon as possible. We can only accommodate changes if the order has not yet been processed for shipping.
Questions?
If you have any questions about your order or this policy, contact us at wyn.dynasty@gmail.com
